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The City of Quinte West recognizes that persons with disabilities represent a significant and growing part of our population. The inclusion and full participation of persons with disabilities requires a commitment from all levels of government. The City of Quinte West is committed to ensuring that people of all ages and abilities enjoy the same opportunity as they live, work, visit, or play in our community. We are working actively to provide increased accessibility in the City of Quinte West through the prevention of new barriers and reduction and removal of existing barriers.
All City of Quinte West documents are available in accessible format upon request.
The Province of Ontario enacted the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) on June 13, 2005. The AODA focuses on improving Accessibility in areas such as buildings and spaces, employment, customer service, communications and transportation.
The AODA includes:
The AODA repealed the Ontarians with Disabilities Act, 2001. However, until the standards of the new legislation have been established by the Province, there is a transition period during which the City is required to continue to fulfill its obligations under the Ontarians With Disabilities Act, 2001.
The Accessibility Standards for Customer Service, Ontario Regulation 429/07 became law on January 1, 2008. It is the first accessibility standard under the Accessibility for Ontarians with Disabilities Act, 2005. The Regulation establishes accessibility standards for the provision of goods and services to members of the public. This regulation is an important step to create a barrier-free and accessible Ontario by 2025. The City has complied with the requirements of this regulation.
For information regarding the City of Quinte West Accessibility Advisory Committee, including scheduled meetings and members, please click here.
The OPP is pleased to announce the expansion of the Citizen Self Reporting program and the new capacity to receive calls for service via Text with 911 (T9-1-1) from people who are deaf, hard of hearing, or speech impaired and for which the OPP is the Primary Public Safety Answering Point.
To visit the Citizen Self Reporting website, click here.
If you would like to provide feedback to the City regarding the accessibility of City properties, facilities or services, please direct your comments to the City Clerk.
PRISM-Care is a geo-referenced database that notes if the owner / tenant of a subject property has special needs that would required additional assistance in the event of an evacuation or other emergency. Using the City's GIS mapping system, people who register with PRISM-Care will be noted on the map indicating their medical or special needs issues. This information is confidential and will only be used by First Responders (Fire Department and OPP). If you or someone you know in Quinte West needs to be registered with PRISM-Care, please complete the registration form and submit to City staff. If you have any questions about PRISM-Care, please click here to contact us.
How to Register with PRISM-Care
The AODA (Accessibility for Ontarians With Disabilities Act) requires all organizations and businesses to comply with various Regulations under the Act. Please click here for all of the information you may require to comply.
CNIB | 1-866-842-9071 |
Community Living Belleville & Area | 613-969-7407 |
Community Living Prince Edward | 613-476-6038 |
Community Living Quinte West | 613-394-2222 |
Community Visions & Networking | 613-966-8484 |
Counselling Services of Belleville & District | 613-966-7413 |
Dual Diagnosis Consultation Outreach Team | 613-530-2400 |
Kerry's Place Autism Services | 613-384-7800 |
North Hastings Community Integration Association | 613-332-2090 |
Pathways to Independence | 613-962-2541 |
Plainfield Community Homes | 613-969-7407 |
Providence Care Dual Diagnosis Consultation Outreach Team | 613-530-2400 |
Quinte Access | 613-392-9640 |
Quinte Vocational Support Services | 613-968-6775 |
The Access-a-thon is designed to raise awareness and helps recognize the need for accessibility within Quinte West. This event showcases the difficulties that many individuals face accessing facilities on a daily basis. Teams of able-bodied members navigate through an undisclosed route within Quinte West while riding in a wheelchair and accompanied by an assistant.
We are pleased to tell you about the new YouTube channel brought to the people of Ontario by accessontario which features amazing stories about accessibility and other original content that we hope will get you talking and sharing. Check it out at www.youtube.com/accessontario .