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Your Library Card

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How to get a library card

Quinte West Public Library cards are free to all who live or own property in Quinte West and Belleville. Remember that each member of the family can get a library card! Children up to the age of 13 should apply for  a children's card and a parent/guardian must agree to be responsible for library material borrowed on their children's card.

There are 2 ways to get a library card:

1.  Fill out the Online Registration Form as below
     or
2.  Come to the library and register in person

Register Online

As a resident of Quinte West you can now apply for your library card online and the card will be mailed to you.

Fill out the online registration form below (these cards will be mailed to the applicant once the membership has been created)

The first time you come to the library with your new card please bring ID with you that shows your current address.

or click on the link below to download a printable form to fill out and bring in to the library. 

As soon as you receive your card in the mail you can start enjoying our Digital Resources which includes ebooks, digital audio books, music and movies from these platforms.

 Membership Renewal:

If you are a Quinte West Public Library member and your card has expired or is about to expire please, email the library to have your membership renewed.
circ@quintewest.ca
Please include the following information in your email:
Name, Card Number and your current address and phone number.

Acceptable identification includes but is not limited to:

Adult (18+ years of age)

  • Driver's Licence
  • Mortgage, rental or lease agreement
  •  Pay stub or Direct Deposit stub
  • Ontario Motor Vehicle Permit
  • Utility Bill
  • Bank statement/ Personal cheque

Youth (13-17 years of age)

  • Driver's License
  • Report card with address
  • Student card Pay stub or Direct Deposit stub

Child (birth - 12 years of age)

  • Parent's identification and proof of address

Non Resident Memberships Free of Charge:
The Quinte West Public Library also offers free memberships to teachers who teach in Quinte West but reside outside of the municipality, to those who work for the Department of National Defence but reside outside of the municipality and to those who work for the City of Quinte West but reside outside of the municipality.  Please come to the library in person to sign up for a library card if you are in this category.

Non-Resident Memberships with Charge:
There is an annual membership fee of $40.00 per person per year or $22.00 for six month's memberships for non-residents of Quinte West or Belleville.

What you can do with your library card
  • Borrow library materials
  • Borrow a Chromebook (In-library use only)
  • Place items on hold, renew materials and make requests for Interlibrary Loans (borrow from another library)
  • Access our Digital Resources
  • Download eBooks, audiobooks, magazines, movies and music
Borrowing items
You can borrow up to 75 items on your library card.  We do have a limit of 15 DVD's and we reserve the right to limit the number of popular or seasonal materials (i.e. Christmas books)
Loan periods for library materials

The loan periods are:

 

Item

Loan Period

Item

Loan Period

Books

21 days

Chromebooks (In-library use only)

3 hours

Bestsellers

14 days

Mobile Hotspots

14 days

Fast Lane

7 days

Quinte Conservation Area Parking Pass

21 days

DVD Films

7 days

Ontario Parks Pass

7 days

DVD Series

21 days

Board Games

14 days

CD – Music

21 days

Early Literacy Kits

21 days

Audiobooks

21 days

Nature Kits

14 days

Magazines

21 days

 

 

 

Renewing materials

Items may be renewed in person, by telephone or by logging into the library's online catalogue

All items may be renewed for up to three loan periods with the following exceptions:

  • the item is on hold for another patron
  • the item is a Fast Lane item
  • the patron has $10.00 or more in fines on their card  
  • Renewal of Interlibrary Loan items must be requested through the Interlibrary Loan coordinator at least four days before the due date.
Returning materials

Library items can be returned to either branch of the Quinte West Public Library (Trenton or Frankford), the Belleville Public Library or the return bin at the Quinte Sports and Wellness Centre. 

Items may be returned, 24 hours a day in the drop boxes located at each branch.

How to request a library item
  • Go to the libraries online catalogue.
  • Log into your account - you will be asked your library card number and a pin number which is the last 4 digits of your phone number. 
  • Search the the catalogue for the item you would like to request.
  • Once you find the item you would like click - Place Hold.
  • Choose the library branch that you would like pick up at.
  • Click - Place hold again
  • You will receive notification when the item is available.

          or

  • You can call the library 613-394-3381 and we will make the requests for you.
Fines - The library is fine free while we are closed to the public.

 

Item

Fine

 

 

Chromebooks ( In-library use only)

$5.00 per hour

Mobile Hotspot

$1.00 per day

Quinte Conservation Area Parking Pass

$1.00 per day

Ontario Parks Pass

$1.00 per day

 

 Reciprocal borrowing with the Belleville Public Library
We offer reciprocal borrowing with the Belleville Public Library at no charge. You can place a hold on an item and select your preferred pick up point (Trenton, Frankford or Belleville). Library material can be returned at any of these three locations.
 Your Account
Your Library account is made at the time of your registration. You can sign into your account using the entire string of numbers on your library card and your PIN number is the last 4 digits of your phone number unless you have directed us otherwise. Once signed into your account you can edit your contact information, reserve library material from both the Quinte West Public Library and the Belleville Public Library. You can also check the items you currently have checked out and on hold. You can also check if you have fines on your card and can create reading lists for yourself. 
 Your Library PIN 
 

You need a PIN number to view your own account, place a hold, or renew materials online. A PIN number is a Personal Identification Number (PIN) that you the borrower can assign. Do not give out your PIN number, as doing so may permit access to information on your library card.

Changing Your PIN

  1. Click on My Account
  2. Enter your 14 digit barcode (your library card number)
  3. Enter your four (4) digit PIN
  4. Click "Login"
  5. Click "Profile"
  6. Scroll down to PERSONAL IDENTIFICATION NUMBER (PIN)
  7. Enter your current PIN number, press TAB
  8. Enter your new four (4) digit pin number, press TAB
  9. Enter your new four (4) digit pin number again (for confirmation)
  10. Click on "Update"
  11. Log out of your account and log back into to verify your PIN has been changed.

Lost or Forgotten PIN

If you cannot remember your PIN number, we will need to cancel it before you can create a new one. Please contact the main library at (613) 394-3381 to have a staff member delete/reset your PIN number. Please have your library card handy, it will be needed for security purposes.

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Trenton Main Branch
7 Creswell Drive
Trenton, ON
K8V 6X5
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Tel.: (613) 394-3381
Fax: (613) 394-2079



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